Will zoom and virtual meetings become the norm between lawyers and their clients?

Will zoom and virtual meetings become the norm between lawyers and their clients? 

 

This is a question that has been asked many times since virtual meetings became the new way to communicate with clients when the pandemic set in. 

 

Figures show that 71% of clients were comfortable with virtual meetings such as Zoom and Microsoft Teams. With this in mind, the figure for clients thinking about using law firms from across the country has increased from 46% in 2019 to 59% in 2021. 

 

This has given law firms who would usually see client’s face to face, a new avenue to explore with the potential for offering a service to clients across the country. This also gives the client the ability to choose a law firm who may suit them better instead of choosing a legal firm solely on their proximity to their home or work. 

 

As technology and the way we communicate progresses, law firms will need to evolve with new technology, to offer the best service to their clients.